Chapter 2 discusses operations strategy and competitiveness. Operation strategy can be viewed as part of a planning process that coordinates operational goals with those of the larger organization (p. 24).
There are seven major competitive dimensions that form the competitive position of a firm, they are as follow: cost or price, quality, delivery speed, delivery reliability, coping with changes in demand, flexibility and new product introduction speed, and other product-specific criteria (PP. 25-27). A strategic position is not sustainable unless there are compromises with other positions. Trade-offs occurs when activities are incompatible so that more of one thing necessitates less of another (p. 27). Order winners and order qualifiers describe marketing-oriented dimensions that are keys to competitive success. Order winners are the criteria that differentiate the products and services of one firm from another, where as order qualifiers are the criteria that permit the......

Join Now to view the rest of this term paper!
Members: Login to view this research paper.

Title: Global Operations Management
Approximate Word Count: 311
Approximate Pages: 2 (250 words per double-spaced page)

With the Term Papers Lab Membership Pass, you get instant access to every essay on this site, including this essay on Global Operations Management, for as long as you remain a member.

Other essays sites charge almost $100 for a single term paper. At Term Papers Lab, you can get instant access to over 100,000 research papers for as little as $29.95!