The 21st-century organization
Big corporations must make sweeping organizational changes to get the best from their professionals.
Lowell L. Bryan and Claudia Joyce
2005 Number 3
About half a century ago, Peter Drucker coined the term "knowledge worker" to describe a new class of employee whose basic means of production was no longer capital, land, or labor but, rather, the productive use of knowledge. Today, these knowledge workers, who might better be called professionals, represent a large and growing percentage of the employees of the world's biggest corporations. In industries such as financial services, health care, high tech, pharmaceuticals, and media and entertainment, professionals now account for 25 percent or more of the workforce and, in some cases, undertake most typical key line activities. These talented people are the innovators of new business ideas. They make it possible for companies to deal with today's rapidly changing and uncertain business environment,......

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Title: The 21st Century Organisation
Approximate Word Count: 2992
Approximate Pages: 12 (250 words per double-spaced page)

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