Symptoms of Problems at Texaco
Identification of Root Problems and Unresolved Issues

Highly qualified African-American employees filed a class action suit against Texaco in 1994, stating that the company failed to promote African-American employees to a higher position and it failed to compensate them in relation to Caucasian employees in similar positions. Throughout the investigation of Texaco if was found that documents would potentially damage Texaco were being withheld. When secret tape recordings from Texaco executives revealed not only vilely insensitive racial attitudes but it also demonstrated the eagerness of the executives to withhold any and all sensitive internal documents pertaining to the discrimination court case.
Discrimination throughout Texaco was a big problem. Texaco's problems were not just with the lower-level employees, but also with the other levels of management. Comments from Caucasian managers were "I never thought I'd see the day when a black......

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Title: Texaco Case Study
Approximate Word Count: 995
Approximate Pages: 4 (250 words per double-spaced page)

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