Introduction
It is important that every healthcare employee that may be involved in the direct care of a patient with any type of injury or disease be knowledgeable of the processes that govern the delivery of care to such a patient population. This paper will follow a patient with Gall Bladder disease and examine the processes within the Emergency room, the Radiology Department, and the Operating Room, and identifies possible flaws that may arise.
Emergency room care is one of the first processes that a patient would encounter. Each patient is carefully evaluated, various diagnostic tests ordered and performed, and based on these results, given an accurate diagnosis. Another department is radiology. The three sub-processes that take place in the radiology department are, 1) plain radiographic films, 2) computerized tomography scans, and 3) gall bladder ultrasounds. The main components of these sub-processes are utilization, productivity, efficiency, capacity,......

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Title: Operations Improvement Plan
Approximate Word Count: 2964
Approximate Pages: 12 (250 words per double-spaced page)

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