From 2003 to 2006 as the Auxiliary Services Operations Manager at the University of Maryland's Department of Transportation Services, I created and directly managed the Motor Coach Transportation Service available to the University of Maryland/ State of Maryland community. In mid 2003, I contracted with Martz Gray Line Gold Line Charter Bus Company because they were local to the university with a 100 bus fleet to back us up when needed. Over the course of the first year, Martz performed about 20 charters for my organization with 50% of the charters not performed within bid specifications. Martz would send buses that were over 15 years old, and arrive up late with unclean buses which were all contract infringements. When confronting Martz, there were excuses, apologies, and reassurances that the problems would not happen again. We negotiated some minor contract changes to make the contract reflect the needs of both companies. Soon thereafter, the problems began to occur again. The......

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Title: Umd Transportation
Approximate Word Count: 978
Approximate Pages: 4 (250 words per double-spaced page)

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