Running head: PROBLEM SOLUTION: INTERSECT INVESTMENTS

Problem Solution: Intersect Investments
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Problem Solution: Intersect Investments
Intersect investments CEO Frank Jeffers recognizes the changes in the financial service industry and realizes his company needs change. Companies that try cost-cutting tactics by increase number of service calls and reducing the average call time are losing customers and employees at a quicker rate then in the past years. Frank's Vice President of Marketing Joel Contino has benchmarked data from IT solutions providers and the telecommunications industry and found companies which the customer intimacy model cause more growth at a faster rate then those who don't use. Data from Western Telecom showed reps got 20 percent more revenues a day and calls where longer. After this data, Frank Jeffers now has created a vision that will change Intersect Investment Services to a company who will provide products and services......

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Title: Problem Solution: Intersect Investments
Approximate Word Count: 3746
Approximate Pages: 15 (250 words per double-spaced page)

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