Problem Solution: Intersect Investments
The financial services industry has not been the same since September 11, 2001. Many financial firms have struggled to retain clients and Wall Street's credibility. To be successful in the investment-industry, investment companies need to offer services that are competitive along with offering professional, skilled advice. Intersect Investment, a financial services company, has been struggling in the industry due to internal and external forces for change (Kinicki & Kreitner, 2003). Intersects' Chief Executive Officer, Frank Jeffers, has announced a new corporate vision to turn the organization around. The Intersect Investment Company is in a situation where it has seen decreased sales, and increased turnover in its employees and customers. Frank Jeffers vision is to move the company to a "customer intimacy" model of doing business. In order for Intersect Investment to be successful in a change initiative, leadership must analyze the......

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Title: Problem Solution: Intersect Investment
Approximate Word Count: 5059
Approximate Pages: 21 (250 words per double-spaced page)

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