Custom Chip, Inc.
Situation:
Frank Questin is a product manager in custom chip, Inc – a semi conductor manufacturer in custom chips. He is doing his role as Product Manager from last 14 months and it is his first managerial position. The sales of the company exceeded $ 25 millions in 1986 but due to higher competition the growth had come to standstill.
Problem / Issue:
Following are the problems, which I am enlisting on priority level, while others are the symptoms due these causes.
a) Frank Questin Product Manager is ineffective in some areas.
b) Lack of Top Management Commitment.
c) There is a problem with the organizational structure.

A) Frank Questin, Production Manager is not effective in some areas, why?
He is not effective because he often could not complete his tasks on time e.g. a) On Monday he stated to prepare his to do list and did not complete it till the evening, b) The over due appraisal, he still forgot to return etc.
He is not a good conflict manager;......

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Title: Custom Chip Industry
Approximate Word Count: 1525
Approximate Pages: 7 (250 words per double-spaced page)

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