Managing change is seen as being skilled at creating, acquiring and transferring knowledge thereby modifying behaviors to reflect the new knowledge and insights (Baulcomb, 2003). Synergetic Solutions, Inc., a six-million dollar company in the business of system integration – assembling and reselling leading computer brands, is in a market that changes rapidly. Employing three hundred – mostly in the sales and service departments – working in five locations across the East Coast, Synergetic primarily provides computer assembling and trouble shooting, while a few high-skilled individuals operate as the specialists. The company experienced some successes; however, the system integration market became sluggish. Chief Executive Officer, Harold Redd, motivated by the need to: attract and retain loyal customers, build a responsive, flexible organization, and position the company for future growth, ventured into the network solutions business of designing and implementing complex......

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Title: Managing Change Is Seen As Being Skilled
Approximate Word Count: 501
Approximate Pages: 3 (250 words per double-spaced page)

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