1. What do you think were the reasons for Rich-Con’s difficulties in implementing its new information systems? Think about the principal root causes of the problems Sawyer encountered? Be precise and justify your response.

Rich-Con Steel had difficulty implementing the software from a number of reasons. If all these root causes are address, then operations would have moved smoothly.

Manager distribution- Marty Sawyer was the new president of the company during a big change. She was responsible to integrating a new IT system, beginning the operations of a million dollar machine, and managing a company. She should have relied on technical managers for the IT department rather on taking on the challenge. Anyone could get bogged down in IT issues that will take much time and energy to resolve. In this case, she could not free herself from these problems, and the rest of the company fell apart.

No incentives- the employees had no incentive to learn the software. From......

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Title: Rich Con Case Study Review
Approximate Word Count: 664
Approximate Pages: 3 (250 words per double-spaced page)

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