Running Header: TERATECH BENCHMARKING

TeraTech Benchmarking

MBA570
University of Phoenix


Generic Benchmarking Worksheet
Task A: In the Response row, write out the problem/opportunity statements for the scenario for each of the team members.
Response to Task A:
Contributor:
The dissatisfaction and increased competition in CRM slowed down TeraTech’s growth near the end of the year. The company needed additional sources in order to continue to grow and have exceptional business results. The company decided that to keep cost to a minimum they will not increase staff, but keep the present staff that they have. TeraTech senior management has a concern that the necessary teams may lack the skills required to develop and support an analytical product. The sales teams are optimistic about selling an analytical product to the customer and believe that the customer will consider the purchase of an existing product over one of the competitor’s product.
Contributor:......

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Title: Teratech Benchmarking
Approximate Word Count: 4804
Approximate Pages: 20 (250 words per double-spaced page)

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