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Total Quality Management
TQM was first a concept of a man named Feignbaum in the early 1970’s. However, the methods in which TQM was implicated were not developed until later. The Japanese studied these methods and perfected them calling it Total Quality Control. Japan received world wide recognition for their success in quality control. Meanwhile quality professionals in the United Sates were still not seeing their version of TQM defined in terms of concepts, as well as the Japanese.
TQM is a means of continuous improvement of a product or service through consistent and accurate evaluation. It is a set of management practices inside an organization that are targeted on ensuring that customer needs are continuously met and constantly improving.
A definition of TQM given by a dedicated consortium in 1990 states that “Total Quality Management is a [holistic] business management methodology that aligns the activity of all employees in an organizations with the common focus......
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Title: Tqm Paper
Approximate Word Count: 636
Approximate Pages: 3 (250 words per double-spaced page)
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