SECTION 1
INTRODUCTION

One of the quotes that Lovelock and Wirtz (2007) had compiled in the latest edition of Services Marketing: People, Technology and Strategy is regarding people as assets by Jim Collins. He said:

The old adage, “People are your most important asset,” is wrong. The right people are your most important asset.

Although Lovelock and Wirtz’s Services Marketing refer ‘people’ (one of the 7Ps) as those in front-line positions, this quote can also be pointed out to any individual in the organisation. In other word, ‘people’ can also refer to employees of an organisation, and based on Collins’s quote, having the right people is most crucial. This requires a hiring process that is not only effective, but beneficial to the organisation.

With that said, many organisations have different hiring processes, still, it can be generalised based on the organisations’ countries of origins. Among the popular......

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Title: Recruitment And Selection: Comparative Management (Recruitment And Selection Process) Between American-Style And Japanese-Style
Approximate Word Count: 3462
Approximate Pages: 14 (250 words per double-spaced page)

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