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Total Quality Management (TQM) Paper

Total Quality Management (TQM) can be difficult to define because the word quality is difficult to define. Also globalization has improved TQM through greater competition. Microsoft has had success with TQM as well as increased competition from competitors improving their TQM. Below is a definition of TQM, how globalization has influenced TQM, and how TQM has affected Microsoft.
TQM Defined
To define TQM lets break out the individual definition of the words starting with the word total. According to the dictionary, total means “constituting or comprising the whole (Total Dictionary)”. “Comprising of the whole” would mean all encompassing. This would mean that TQM encompasses the entire organization.
The next word in TQM is quality. Quality can be very difficult to define. There are 19 different definitions in the dictionary for quality. The first definition for quality is defined as “an essential or distinctive......



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Title: Tqm
Approximate Word Count: 1105
Approximate Pages: 5 (250 words per double-spaced page)

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