Total Quality Management
Management is increasingly engaging in practices with the aim of continuously improving the processes of the organization. Total Quality Management (TQM) is what these organizations are implementing. At its core, Total Quality Management is a management approach to long-term success through customer satisfaction. Focusing on proactively seeing what can be done to make the organization better, and the culture in which they work (Kurtus, R., 2001). The primary goal of Total Quality Management is customer satisfaction. The company must be obsessed with meeting or exceeding the quality demand of the internal and external customers.
Other elements are the company must work as a team, and work together to reach their goals. TQM is not to be use as a quick solution to a issues, but as a process that get results by adding up all the gains over a period of time. Because companies are able to take advantage of lower barriers to cross-border trade and investment to......

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Title: 'Total Quality Management
Approximate Word Count: 704
Approximate Pages: 3 (250 words per double-spaced page)

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