1. Discuss how this case illustrates the contrasts between the administrative use and developmental use of appraisals.

Using the developmental plan, managers were trained to hold regular meetings with their employees, focusing on a new “performance partnership”, at which time the manager and the employee would review performance goals and expectations. With the administrative use plan, attention was mainly based on historical data - what the employee had done in the past. Not much attention was given to the employee’s future developments or improvements.

The developmental use also results in more active participation between the manager and the employee. In addition, more time is devoted to coaching and has led to more interaction which, in many cases results in a better and more comfortable working relationship between manager and employee.



2. Identify some of the advantages and disadvantages of eliminating the use of appraisal forms and ratings.

Eliminating......

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Title: Performance Management Improvements For Bristol-Myers Squibb
Approximate Word Count: 287
Approximate Pages: 2 (250 words per double-spaced page)

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