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1. Diagram the order process. What are the outputs of this process
The order processing system and the different flows of information across the system are depicted in Figure 1.
Considering that the order entry system and the order processing system are within the boundary of the system being considered, there will be multiple outputs generate by the process. Some of them are detailed below.
I. The order itself that a customer will pace can be considered as an output of the process. The order will be cataloged in the Customer Database, the order will also be sent to the warehouses for possible shipments and it will also be sent to the payments database to monitor the billing activities.
II. For those orders, where the products are not available, a back order report is generated to remind customer service representatives of orders that they have to be reprocessed. This will be an output generated by the order entry system itself to the customer service representative and to the......
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Title: Innovations In Crm
Approximate Word Count: 1345
Approximate Pages: 6 (250 words per double-spaced page)
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