Useful articles for People Management:

Stefan Gröschl, Liz Doherty (1999), International Journal of Contemporary Hospitality Management, Volume 11 Number 6 pp. 262-268

This article presents the findings of a research project which analysed diversity management approaches, and in particular the ethnic minority policies of international hotel chains operating in the US.

The study did not intend to create a representative sample or to explore diversity management practices in general. Most of the hotels sampled implemented a “reactive diversification strategy which tolerates, but does not value to an extent, the diversity of a workforce.

To achieve some of the benefits of diversity promoted by supporters of diversity management, the hotels would have to change from reactive to fully multicultural organisations which promote and value cultural differences.


Johanne M. Totta, Ronald J. Burke (1995), Women in Management Review, Volume 10 Number 7 pp. 32-39

This......

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Title: People Management
Approximate Word Count: 528
Approximate Pages: 3 (250 words per double-spaced page)

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