QUESTION 1

Introduction

Morath drove and initiated the Patient Safety Initiative at Children’s Hospital and Clinics by transforming mindsets and culture within the hospital. Key initiatives implemented by her included (a) Introduction of a Blameless Patient Safety Reporting System (b) Conducting Focus Groups and (c) Setting up of Patient Safety Steering Committee.

Building Block 1: A supportive learning environment (key activities implemented, key challenges and effectiveness of endeavor)

1.1 Psychological Safety

1.1.1 Blameless Patient Safety Reporting System

Morath introduced a Blameless Patient Safety Reporting System for recording medical errors, where employees were allowed to communicate confidentially and anonymously about medical accidents without penalty. She added a category to the existing patient safety report to allow employees to describe and comment on the incidents.

Challenges

o To change people’s ingrained mindset towards a medical......

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Title: Children’s Hospital And Clinics
Approximate Word Count: 2510
Approximate Pages: 11 (250 words per double-spaced page)

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