Generic Benchmarking: Intersect Investments
The impact of September 11th put the year in affected many areas of every community nationwide. One area affected was the financial services industry, creating a volatile and chaotic climate for investment companies. Intersect Investment Services was no exception. Although Intersect Investments has managed to survive through trying times due to a decline in sales and customer satisfaction, a need for change was evident. A new vision was created to offer customer intimacy as well as increase sales by offering an array of new products and services. In order to implement successfully this new vision, organizational changes must also occur. While the transition proved to be challenging, the Leadership Team was successful in changing the infrastructure to keep up with their changing environment.
Intersect Investment Services is not alone in their pursuit to resolve obstacles to better the organization. Below are a few examples of......

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Title: Intersect Generic Benchmarking
Approximate Word Count: 5719
Approximate Pages: 23 (250 words per double-spaced page)

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