Applicability of Quality Management

One of the most important elements in creating a successful business is having happy, satisfied customers that keep coming back. Satisfied customers recommend your product or service to family, friends, and associates. This ca be achieved by the customer driven quality. “Quality” is continually evolving, an emerging consensus includes Continuous Improvement and Learning: Continuous improvement and learning refers to both incremental and “breakthrough” improvement, and applies to both the individual and organizational levels.  Improvement and learning can be directed toward better products and services, to better processes, and to being more responsive, adaptive, and efficient.

The companies should use the statistical and managerial concepts. They all are very useful tools and used time and again by the organizations. I will use TQM for the Manychip as it is involved into specialty manufacturing. TQM is a philosophy, which is......

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Approximate Word Count: 1012
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