At Toyota Motor Manufacturing in Georgetown, Kentucky, the plant is having a problem with defective seats in its production of Toyota Camry's. The plant has had success in implementing TPS (Toyota Production System), a manufacturing system that was developed in Toyota plants in Japan and was based around the whole concept of "building in quality in the production process and condemned any deviation from value-addition as waste." Doug Friesen, assembly manager at the plant, was told of the specific problem as told in the case:
"Regarding the seat, she [Shirley Sargent, group leader] drew Friesen's
attention to an ongoing problem since the past fall: during rear side bolster
installation, a hook protruding from the back of that part was to be snapped
into the ‘eye' of the body, but the hook sometimes broker off."

This is the problem Friesen needs to focus his attention on in order to solve this problem. This seat problem had tremendous consequences as production......

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Title: Toyota Motor Corporation
Approximate Word Count: 477
Approximate Pages: 2 (250 words per double-spaced page)

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