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Case Digest: Cisco ERP and Web-enabled IT
Cisco's success in web-enablement of its IT structure is manifested mostly in the following areas: internal organization development, customer interface, supply chain management, and executive decision making.
Cisco's corporate intranet CEC provides a variety of applications that facilitates information and knowledge transfer between its 40,000+ employees. These include real time access to data, tools and other resources, and online learning. The intranet also serves as a community meeting hall, an internal portal through which messages that reflect Cisco's culture and core values are broadcasted.
Cisco's website cisco.com is a focal point of its customer interface. The site provides around-the-clock customer assistance including problem diagnoses and solutions. As a result, over 80% percent of Cisco's technical support is delivered online, saving the company nearly $506 million in the process (as of 2000). Another benefit is......
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Title: Cisco Case Digest
Approximate Word Count: 436
Approximate Pages: 2 (250 words per double-spaced page)
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Cisco Case Digest
Cisco Case Digest. Case Digest: Cisco ERP and Web-enabled IT Cisco's success
in web-enablement of its IT structure is manifested ... ... -
Problem Solution - Harrison Keyes
... Such is the case recently with Cisco Systems and ... and rolled out the product, name
and all, to the public with much hoopla (TelecomWeb News Digest, 2007 ... ... -
Can Wireless Network Provide Efficient Security In Data And Voice ...
... The main algorithms are MD series (Message Digest) including MD5 ... access is not
controlled (as is the case in a ... It is LEAP (Light EAP) Cisco proprietary protocol ... ... -
Wi-Fi
... including those made by Atheros, Ralink, Cisco, D-link ... jurisdictions, but existing
legislation and case-law is ... Chris Meadows in the February 2004 RISKS Digest. ... ... -
Different Types Of Policy E-Commerce Securtity Measures
... a fast hardware-based solution, such as Cisco's PIX Firewall or ... to factor a large
number, it this case it is ... creating what is called a message digest that is ... ...
