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An Assessment of
Four Function of Management within Southwest Airlines

An Assessment of
Four Function of Management within Southwest Airlines
According to Edward de Bono "an expert is someone who has succeeded in making decisions and judgments simpler through knowing what to pay attention to and ... Creativity involves breaking out ..." Southwest Airlines has done just that, in a world of high competition and drastic changes they paid close attention to their customers needs, therefore, succeeding when many other airlines were failing. In a time of national tragedy (9-11) this airline pulled together to develop create ideas to prevent them from going through bankruptcy as many of their business rival suffered. With a motto of "Time flies when you are having fun!" (www.southwest.com), Southwest Airlines has managed through rapid change, diversity, e-business solutions to maintain a loyal customer base while moving forward.

The airline industry is fragile and especially......



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Title: An Assessment Of Southwest Airlines
Approximate Word Count: 1319
Approximate Pages: 6 (250 words per double-spaced page)

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