West Indies Yacht Club Resort: When Cultures Collide
Project
Cross-Cultural Management and Communication

Outlines

1°) Introduction
2°) Symptoms
3°) Problems
4°) Solutions
5°) Evaluation of alternatives
6°) The best solution

1°) Introduction

The West Indies Yacht club resort had been created by Joe Kimball who used to come into the north sound of Virgin Gorda and felt in love with this natural beauty.
Kimball worked hard so his business could grow as fast as this resort's reputation.
Jim Johnson, the 48 years old expatriate general manager originally from U.S was now facing many challenges: first, the resort hired and then failed to retain three expatriate water front directors and three expatriate food and beverage directors. Second, Johnson estimated an important increase of guest complaints. Finally, there appeared to be an increasing level of tension between expatriate and local staff members. That is why Jim Johnson had to make a move so he called......

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Title: Cross Culture Mangement
Approximate Word Count: 1736
Approximate Pages: 7 (250 words per double-spaced page)

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