Final Strategic Plan:
The Internal Revenue Service
Nicola C Baltimore
Strategy Formation and Implementation -- MGT 578
Robert Powers
January 12, 2005
University of Phoenix


Table of Contents
TABLE OF CONTENTS 2
EXECUTIVE SUMMARY 4
VISION STATEMENT 4
MISSION STATEMENT 5
VALUES STATEMENT 5
ENVIRONMENTAL ANALYSIS 5
INTERNAL ANALYSIS 5
EXTERNAL ANALYSIS 6
SWOT ANALYSIS LIMITATIONS 6
GOAL 1: IMPROVE TAXPAYER SERVICE 6
GOAL 2 - ENHANCE ENFORCEMENT OF THE TAX LAW 7
GOAL 3: MODERNIZE THE IRS THROUGH ITS PEOPLE, PROCESSES AND TECHNOLOGY 7
CRITICAL SUCCESS FACTORS 8
VISION STATEMENT 12
MISSION STATEMENT 13
VALUES STATEMENT 14
ENVIRONMENTAL ANALYSIS 16
INTERNAL ANALYSIS 17
EXTERNAL ANALYSIS 17
SWOT ANALYSIS LIMITATIONS 19
LONG TERM OBJECTIVES 19
GOAL 1: IMPROVE TAXPAYER SERVICE 20
GOAL 2 - ENHANCE ENFORCEMENT OF THE TAX LAW 20
GOAL 3: MODERNIZE THE IRS THROUGH ITS PEOPLE, PROCESSES AND TECHNOLOGY 21
MEANS AND STRATEGIES 22
FINANCIAL PROJECTIONS AND ANALYSIS......

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Title: Irs Strategic Plan
Approximate Word Count: 4486
Approximate Pages: 18 (250 words per double-spaced page)

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