Simulation Study
Pilkington Library Main Issuing Desk

Abstract: This paper investigates the activity of the main issuing desk at the 3rd floor of Pilkington Library during weekdays between 5 and 6pm. The aim is to find ways of minimizing queuing times and respond to flexibility in demand. Two sets of data have been analysed and transposed into a simulation study using the Simul8 software package. The results of the simulation are presented in support of our optimization proposals.

Introduction

With more than 370,000 books issued last year, serving almost 15,000 users which made up to 600,000 enquires, the Pilkington Library is definitely one of the busiest place on campus especially when it gets near the examination period.

One of the library objective is:

"To support and facilitate the research, learning, teaching and administrative activities of the University, by organising, maintaining and providing access to appropriate literature and information resources in......

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Title: Simulation Study Using Simul8
Approximate Word Count: 2286
Approximate Pages: 10 (250 words per double-spaced page)

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1. Simulation Study Using Simul8
   

   Simulation Study Using Simul8. ... Two sets of data have been analysed and transposed
   into a simulation study using the Simul8 software package. ... ...